C2HR’s Compensation Survey for connectivity providers (MSOs, satellite and telecommunications companies) analyzes more than 600 industry-specific jobs from CEO to trainee installer, including advertising and commercial sales positions. In 2024, eleven (11) companies — representing 98,487 employees — are using the C2HR Survey data to understand salary differentials and benchmark compensation; to establish job architectures, and rationalize pay levels and pay structures; and to make informed decisions about bonus plans and equity plans. The participant companies in the survey represent the majority of industry employers, thus providing strong industry representation. They include the largest MSOs as well as regional cable and telecommunications operators. View the 2024 Survey Participants.

• Major players in this industry – large and small – rely on the results to attract and retain key employees

• Over 600 industry-specific jobs covered at full range of levels, from CEO to trainee installer

• Compensation data for executives includes regression analyses by revenue and subscribers

• Policies and practices reported include short-term and long-term incentive plans and amenities offered

• Interim Merit Budget Survey conducted in August included in participation fee

• Tools for analysis include Paired Comparison and Titles Matched reports

• Results delivered via secure online data portal, which allows for customizable Excel spreadsheets and presentation-ready reports for every position

• Annual Trends Report presented to participant companies at annual Survey Planning Meeting

C2HR commissions the Croner Company, a leading compensation research and design firm, to collect and analyze the data and identify industry compensation trends and benchmarks. Given the highly confidential survey data, the results from any given company cannot be seen. Only summary information pertaining to all participants is available. This reporting approach follows Safe Harbor guidelines and encourages participation without fear of exposing proprietary information to the public.

Position Data Query

·         C2HR Connectivity Providers Compensation Survey participation includes access to Croner’s Position Data Query on our survey web portal.

·         This interactive tool allows users to select a position along with cuts of the data, and then a printer-friendly page of selected results is immediately available.

• View a sample of the Position Data Query including the types of cuts available by position and the presentation format.

C2HR’s Compensation Survey results are delivered via a secure online data portal, which allows for customizable Excel spreadsheets and presentation-ready reports for every position. Tools for analysis include paired comparison and titles matched reports, and the Annual Trends Report. Participant companies may select a custom cut of the data set for an extra fee. For additional information or to participate in C2HR’s Compensation Surveys, please contact Laurie Krashanoff, via this form, or call her at 415.485.5521.

General Management

Field General Management

Strategy and Development

Product Development / Management

Legal

Legal Counsel

Data Privacy

Environmental Health and Safety

Finance

Human Resources

Recruiting

Technical Recruiting

Facilities / Real Estate

Program Management

Project Management

Technical Project Management

Training Instructional Design

Business Intelligence

Business Intelligence Engineering

Data Science

Technology

Information Technology

Information Technology / Cyber Security

Network Operations Center

System Administration

Product Engineering

Voice Engineering

Video Engineering

DevOps Engineering

Wireless Engineering

Software Engineering

Web Development

Technical Operations

Network Operations Maintenance

Plant Maintenance

Headend

Fiber Installation

Installation / Service

Home Security Installation / Service

Wireless Installation / Service

Service Auditing

Installation / Service Technical Support

Dispatch

Provisioning (Orders)

Construction

MDU Sales

MDU Sales Account Management

Market Development / Access Management

Commercial General Management

National Enterprise Commercial Sales

Major Account / Enterprise Commercial Sales

Small-to-Medium Business Commercial Sales

Commercial Sales Engineering

Commercial Inside Sales

Carrier Sales

Commercial Sales Acct Management

Commercial Sales Support

Third Party Sales

Outbound Sales

Inbound Sales

Embedded Retail Sales

Regional Retail Sales

Store Retail Sales

Channel Sales Management

Sales Operations

Lead Generation

Inside Collections

Field Collections

The Croner Company conducts this survey as an independent third party on behalf of the survey’s participants. The Croner Company guards the confidentiality of each participant’s data as well as that of the survey report. Survey reports, data, special analyses and results are distributed to survey participants only and will not be sold or otherwise distributed to non-participants by The Croner Company or any third party unless required to be produced by legal process. Non-participants may obtain the report only by agreeing, in writing, to participate in the following year’s survey.

All survey participants are required to sign a statement that confirms that they will abide by confidentiality standards and not share usernames or passwords, make copies, allow copies to be made, distribute electronic files, or otherwise reproduce or share any part of the survey report results or data with non-participating organizations, divisions, entities or individuals.