C2HR’s Compensation Survey for connectivity providers (MSOs, satellite and telecommunications companies) analyzes more than 603 industry-specific jobs from CEO to trainee installer, including advertising and commercial sales positions. In 2022, fourteen (14) companies — representing 126,300 employees — are using the C2HR Survey data to understand salary differentials to benchmark compensation; to establish job architecture, rational pay levels and pay structures; and to make informed decisions about bonus plans and equity plans. Participant companies include the largest MSOs, regional broadband and telecommunications providers, satellite service operators and home security companies.
C2HR has commissioned the Croner Company, a leading compensation research and design firm, to collect and analyze the data and identify industry compensation trends and benchmarks. Given the highly confidential survey data, the results from any given company cannot be seen. Only summary information pertaining to all participants is available. This reporting approach complies with Federal Trade Commission (FTC) regulation and encourages participation without fear of exposing proprietary information to the public.
C2HR’s Compensation Survey results are delivered via a secure online data portal which allows for customizable Excel spreadsheets and presentation-ready reports for every position. Tools for analysis include paired comparison and titles matched reports; and the Annual Trends Report. Participant companies may select a custom cut of the data set for an extra fee. For additional information or to participate in C2HR’s Compensation Surveys, please contact Laurie Krashanoff, via this form, or call her at 415.485.5521.
Field General Management
Strategy and Development
Product Development / Management
Environmental Health and Safety
Technical Project Management Training
Business Intelligence Engineering
Information Technology / Cyber Security
Network Operations Center
Installation / Service
Home Security Installation / Service
Installation / Service Technical Support
Pricing and Offer Management
Public Relations / Media Relations / Community Affairs / Corporate Communications
Regulatory Affairs / Government Relations
Local On-Air Talent
Customer Care Retention
Customer Care Quality
Customer Care Traffic & Scheduling
Customer Care Technical Support
Customer Care Acct Services / Billing
Workforce / Traffic Management
Home Security Sales
MDU Sales Account Management
Market Development / Access Management
Commercial General Management
National Enterprise Commercial Sales
Major Account / Enterprise Commercial Sales
Small-to-Medium Business Commercial Sales
Commercial Sales Engineering
Commercial Inside Sales
Commercial Sales Acct Management
Commercial Sales Support
Third Party Sales
Embedded Retail Sales
Regional Retail Sales
Store Retail Sales
Channel Sales Management
If you are interested in becoming a C2HR Compensation Survey participant, or would like additional information, please contact Laurie Krashanoff at 415.485.5521 or click to access the sign up form.
The Croner Company conducts this Survey as an independent third party on behalf of the Survey’s participants. The Croner Company guards the confidentiality of each participant’s data as well as that of the Survey report. Survey reports, data, special analyses and results are distributed to Survey participants only and will not be sold or otherwise distributed to non-participants by The Croner Company or any third party unless required to be produced by legal process. Non-participants may obtain the report only by agreeing, in writing, to participate in the following year’s Survey.
All Survey participants are required to sign a statement that confirms that they will abide by confidentiality standards and not share usernames or passwords, make copies, allow copies to be made, distribute electronic files, or otherwise reproduce or share any part of the Survey report results or data with non-participating organizations, divisions, entities or individuals.